Privacy Policy

Privacy policy

WEBSITE TERMS OF USE.

Last Modified: October 11, 2024

ACCEPTANCE OF THE TERMS OF USE

This Privacy Policy explains how Access Ability Therapies, LLC ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website. We utilize third-party platforms to support website functionality and manage services, and we are committed to safeguarding your privacy.

  1. Information We Collect

    • We may collect the following types of information:

      • Personal Data: Personal information voluntarily provided through contact forms, including name, email, phone number, and any information provided in messages or inquiries.

      • Usage Data: Information such as IP addresses, browser type, device information, operating system, referral sources, pages visited, and time spent on the site. This data is collected through cookies and similar technologies.

  2. How We Use Your Information

    • We use the information collected to:

      • Improve website performance and user experience.

      • Analyze traffic, user behavior, and preferences to improve service offerings, optimize content, and improve business functionality.

      • Respond to inquiries and provide the services you request.

      • Maintain security and protect our website from malicious activities.

  3. Platforms We Use

    • Squarespace: We use Squarespace to host our website and collect anonymous analytics data through Squarespace Analytics to gain insights into website traffic. You can review their Squarespace Privacy Policy here.

    • Simple Practice: We use Simple Practice to manage client data. This platform is HIPAA-compliant and ensures the privacy of personal health information (PHI). You can review the Simple Practice Privacy Policy here.

  4. Third-Party Tools and Services

    • Google Analytics: We use Google Analytics on our Squarespace website to monitor traffic and gain insights into user interactions. The data collected through Google Analytics is not personally identifiable and helps us improve the user experience. NOTE: Our client portal, hosted on Simple Practice, is entirely separate and HIPAA-compliant, ensuring that personal health information (PHI) remains secure.

    • Cookies: Our Squarespace website uses cookies to store data related to your browsing activity. You can manage your cookie preferences in your browser settings. Please note that disabling cookies may impact the functionality of our website.

  5. Data Retention

    • We retain Google Analytics data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage data collected through analytics platforms is stored for up to 26 months for analysis and reporting.

  6. Your Rights

    • As a user, you have the following rights regarding your personal information:

      • Access: You can request access to the personal data we hold about you.

      • Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.

      • Deletion: You can request that we delete your personal data, subject to certain legal obligations.

      • Objection: You can object to the processing of your data in specific circumstances, including marketing-related activities.

      • Data Portability: You have the right to request a copy of your personal data in a commonly used format.

      • To exercise any of these rights, please contact us at info@AccessAbilityTherapies.com.

  7. Geographic Restrictions

    • Location of Business: Our company is located in the United States.

    • Service Area: Our therapy services are intended for use by residents of the state of Massachusetts, where our professionals are licensed to practice. If you reside outside of Massachusetts, please be aware that our services may not be available to you due to licensing regulations.

  8. Third-Party Links

    • Our website may contain links to third-party websites or services. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

  9. Children’s Privacy

    • Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information.

  10. Data Security

    • We take the security of your personal information seriously. Once you log into the Client Portal, all personally identifiable information (PII), including any personal health information (PHI), is stored on a HIPAA-compliant platform hosted by Simple Practice. This ensures that your data is protected according to the strict privacy and security standards required under U.S. law.

  11. Changes to This Policy

    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information.

  12. Contact Us

    • If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at info@AccessAbilityTherapies.com.